Job Description

Reporting to the CTO L&H and SDS and being part of the leadership team, you will be responsible for the direction, performance, and evolution of several transversal teams and services, including:

the DSCP (Digital Solutions Cloud Platform) team, operating a modern multi-cloud platform with strong infrastructure-as-code and platform engineering practices;

the Frontend Framework team, responsible for the shared frontend framework aligned with the SCOR Design System and evolving AI-enabled software delivery practices;

the Digital Experience team, covering developer tooling, workplace/platform enablement, Mac lifecycle management, network/tooling support, FinOps, and related internal productivity services;

the operational support (L2) teams, with a mandate to strengthen service support, operational excellence, automation, and SLA alignment.

This is a senior technology leadership role, not a coordination function. It requires a leader who can combine platform strategy, engineering depth, operations discipline, financial awareness, modern tooling vision, and AI-enabled transformation.

You will be expected to strengthen these transversal capabilities as a coherent platform ecosystem: secure by design, efficient to operate, developer-centric, globally scalable, and tightly aligned with SCOR's broader technology strategy.

Responsibilities

Leadership of transversal engineering and platform capabilities

Lead the shared platform and transversal services portfolio across cloud platform engineering, frontend foundations, digital experience, and L2 operational support.

Provide clear direction, priorities, and operating discipline across geographically distributed teams and external/internal contributors.

Ensure these capabilities are run as strategic internal platforms and services, not as fragmented technical sub-teams.

Build a strong leadership bench across platform engineering, developer experience, support operations, and shared framework ownership.

Platform strategy and technology direction

Define and execute a clear target vision for shared engineering platforms and transversal services supporting Life & Health.

Translate business and technology priorities into platform roadmaps, investment choices, sequencing decisions, and measurable outcomes.

Ensure common services are designed for reuse, scale, resilience, security, and efficiency.

Contribute actively to the broader L&H and SDS technology strategy as a member of the CTO leadership team.

Cloud platform and platform engineering leadership

Oversee the evolution of the DSCP platform as a modern multi-cloud engineering platform leveraging infrastructure-as-code, Terraform, and managed/PaaS capabilities.

Ensure the platform operating model supports secure onboarding, reusable components, guardrails, observability, and production readiness.

Drive alignment between platform architecture, cloud governance, security requirements, and delivery team enablement.

Promote shared standards for platform modules, deployment patterns, environment provisioning, and lifecycle management.

Frontend framework, design system, and AI-enabled SDLC

Lead the shared frontend framework capability as a strategic enabler for consistency, speed, accessibility, and maintainability across products.

Ensure alignment with the SCOR Design System, shared component models, and modern frontend engineering standards.

Drive the evolution of AI-enabled frontend and development workflows, including the integration of design, documentation, task management, and engineering execution where they create real value.

Strengthen the role of shared frontend capabilities as a bridge between design, engineering, and product delivery.

Digital Experience, developer tooling, and productivity services

Oversee the Digital Experience agenda across developer tooling, platform enablement, digital workplace support, Mac lifecycle management, Atlassian ecosystem enablement, FinOps-related enablement, and internal engineering productivity.

Improve the quality, simplicity, and scalability of the internal technology experience for engineers and related teams.

Standardize tooling and workflows where beneficial, while reducing friction, duplication, and operational overhead.

Ensure internal tooling and productivity services support secure, compliant, and high-velocity engineering work.

Operational support excellence and SLA-driven service management

Lead the evolution of L2 operational support capabilities toward a more mature, transparent, and performance-driven support model.

Strengthen incident, request, escalation, and service support practices in line with agreed SLAs and operational expectations.

Improve production readiness, service observability, support handoffs, and operational governance.

Drive standardisation of support metrics, issue prevention, and continuous service improvement.

AI, automation, and efficiency at scale

Promote practical and disciplined use of AI to improve platform engineering, service operations, developer productivity, internal support, and workflow automation.

Identify high-value use cases for automation and AI-assisted operations, such as audit support, support automation, engineering enablement, documentation, and workflow orchestration.

Ensure AI adoption is governed, measurable, and integrated into sustainable operating practices rather than treated as experimentation alone.

Drive a culture where teams use automation to remove repetitive work and focus on higher-value engineering and operational outcomes.

Financial discipline, vendor management, and platform economics

Bring strong oversight to platform cost management, tooling spend, cloud/platform economics, and vendor/service trade-offs.

Work closely with relevant stakeholders on FinOps-related transparency, cost allocation, and consumption optimisation.

Ensure platform and transversal services are run with sound economics, clear ownership, and value-oriented prioritisation.

Manage strategic external partners and internal service dependencies with clear accountability and outcome focus.

Cross-team integration and engineering coherence

Work closely with the Heads of Engineering and other technology leaders across L&H and SCOR to ensure transversal services actively enable-not slow down-delivery.

Connect platform engineering, frontend foundations, tooling, workplace, and support capabilities into one coherent internal platform strategy.

Eliminate fragmentation, duplicated tooling patterns, and local optimisations that damage scale or maintainability.

Help establish best-in-class engineering practices across shared services and platform domains.

Qualifications

Required experience & competencies

The successful candidate will demonstrate:

Strong senior leadership experience across platform engineering, shared services, and engineering enablement

Ability to combine strategic platform thinking with sound technical judgment

Credibility across cloud/platform engineering, developer tooling, operations, and internal platform governance

Strong organizational leadership and the ability to align globally distributed teams

Strong operational rigor, including support maturity, reliability, and service performance management

Commercial and financial awareness, including platform/tooling economics and FinOps-related thinking

A pragmatic but ambitious approach to AI-enabled engineering and automation

Strong communication and stakeholder management skills across engineering, architecture, security, operations, and senior leadership

Preferred skills :

Significant experience in software engineering and senior technology leadership, including leadership of shared platforms or transversal technology capabilities

Proven experience leading one or more of the following at meaningful scale:

platform engineering / cloud platforms

developer experience / engineering productivity

internal tooling and shared frameworks

support / service operations / production enablement

Strong understanding of modern cloud platforms, infrastructure-as-code, Terraform, automation, APIs, observability, security, and platform operating models

Strong understanding of software development lifecycle practices, Agile/DevOps ways of working, and engineering quality disciplines

Experience leading shared frontend/platform capabilities or design-system-aligned engineering is a strong advantage

Experience in service-oriented support models, operational excellence, support automation, or SLA-driven environments is highly valuable

Experience managing cloud/tooling cost transparency, internal service economics, or FinOps-related topics is preferred

Practical understanding of AI/LLM opportunities in engineering, operations, and internal productivity services

Experience in regulated environments is an advantage

Required Education

Bachelor's or Master's degree in Computer Science, Engineering, Information Systems, or a related field

About Us

As a leading global reinsurer, SCOR offers its clients a diversified and innovative range of reinsurance and insurance solutions and services to control and manage risk. Applying "The Art & Science of Risk," SCOR uses its industry-recognized expertise and cutting-edge financial solutions to serve its clients and contribute to the welfare and resilience of society in around 160 countries worldwide.

Working at SCOR means engaging with some of the best minds in the industry - actuaries, data scientists, underwriters, risk modelers, engineers, and many others - as we work together to find solutions to pressing challenges facing societies.

As an international company, our common culture is defined by "The SCOR Way." Serving both to build momentum that drives the Group forward and as a compass to guide our actions and choices, The SCOR Way is anchored by five core values, reflecting the input of employees at all levels of the Group. We care about clients, people, and societies. We perform with integrity. We act with courage. We encourage open minds. And we thrive through collaboration.

SCOR supports inclusion and the diversity of talents, and all positions are open to people with disabilities.

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