Platform Engineer




Location: York or Norwich




Salary: Circa £50k




This is a great job for someone who enjoys solving technical challenges, keeping critical systems running smoothly, and working collaboratively across development, infrastructure, and business teams. This role would suit someone with experience supporting production applications in a complex, high-availability environment who is looking to build on their platform engineering expertise.



We're looking for someone who is comfortable working with cloud technologies, CI/CD pipelines and deployment processes, and who enjoys driving continuous improvements to service reliability, automation and operational excellence.




A bit about the job:



We're looking for a Platform Support Engineer to join our Individual Protection Platform team. You'll play a key role in ensuring the stability, performance and security of our production platforms, helping development teams deliver software efficiently and reliably while providing technical support for business-critical services. Working closely with colleagues across engineering, testing, deployment, infrastructure and third-party delivery partners, you'll help coordinate the successful delivery of code releases, resolve production issues and support Aviva's risk and control framework.



This is a varied role where you'll contribute to incident management, service improvements, automation initiatives and the ongoing operation of strategic applications that support our customers and advisers.




Skills and experience we're looking for:

• Experience supporting and maintaining business-critical production systems within complex, high-availability environments.


• Strong technical knowledge of AWS cloud services, SQL Server, CI/CD pipelines and deployment tooling such as Jenkins and Digital.ai Release (XLR).


• Proven ability to investigate, troubleshoot and resolve technical issues, balancing service stability with customer and business needs.


• Experience working collaboratively with internal teams and third-party suppliers to support software delivery, deployments and operational processes.


• Strong communication and stakeholder management skills, with the ability to document processes, support risk and control activities, and work effectively within distributed teams, including participation in out-of-hours support when required.

What you'll get for this role:



Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague.



• Starting
salary circa £50k (depending on location, skills, experience, and qualifications)



• Bonus opportunity 8% - actual amount depends on your performance and Aviva's



• Generous
pension scheme e.g. if you put in 8%, Aviva adds 14% in.



• 29 days
holiday plus bank holidays, and you can choose to buy or sell up to 5 days



•
Aviva-funded Private Medical Benefit to help you get expert support when you need it



• Make your money go further - Up to 40%
discount on Aviva products , and other retailer discounts



• Up to £1,200 of free Aviva shares per year through our
Matching Share Plan and share in the success of Aviva with our
Save As You Earn scheme



• Brilliantly
supportive policies including parental and carer's leave



•
Flexible benefits to suit you, including
sustainability options such as cycle to work



• Make a difference, be part of our
Aviva Communities and use your 3
paid volunteering days to help others



• We take your
wellbeing seriously with lots of support and tools



Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be.




Aviva is for everyone:



We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares.



We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.



To find out more about working at Aviva take a look here



We'd love it if you could submit your application online. If you require an alternative method of applying, or if you have any queries in relation to the vacancy, please give Chloe Nettley a call on 07795207964 or send an email to chloe.nettley@aviva.com