EL/PL Liability Claims Handler




Department: Claims Management




Employment Type: Permanent - Full Time




Location: Stoke




Description



Davies are looking to recruit an experienced Liability Claims Handler to join our Casualty team based in Stoke. Your role will be to provide a quality claims service on behalf of clients and pro-actively handle claims in accordance with the insurer's claims handling philosophy.

The team is responsible for handling liability claims on behalf of various insurers. Your role will be to provide a quality claims service on behalf of the insurer, handling EL/PL/Products claims from the cradle to the grave ensuring claims are handled on a proactive basis in accordance with the insurers claims handling philosophy.




What will your day look like:

• To establish if cover is in place for the claim.


• To record all claims on the digital claims handling system.


• To investigate all liability claims either from the desk or by instructing loss adjusters.


• To make the decision on liability.


• To negotiate settlement of the claim.


• To ensure compliance with all legal timescales and client SLA's.


• To build relationships with external clients and stakeholders.


• Experience of policy wording and terms and conditions.


• Knowledge of insurance and the insurance market.


• Knowledge of how to value an injury claim.


• Knowledge of reserving philosophies.


• Knowledge of Civil Procedure Rules and the Claims Portal

Knowledge and Abilities:



This role would suit candidates who have experience in handling any type of injury claims and have experience of working in an insurance and/or legal environment would be expected

Other desirable attributes include:

• Good communications skills at all levels


• Excellent customer service.


• The ability to work as part of a team.


• Must be able demonstrate adaptability and flexibility.


• Good planning and organisational skills.


• Good IT skills

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Benefits




Career & Purpose

• Davies Innovation Lab


• Leadership training programme


• Funding for professional qualifications


• Thrive at Davies; learning opportunities

Environmental & Social

• The Davies Foundation


• Local charity funding


• Pennies To Heaven


• Employee Resource Groups


• Employee volunteering programme

Financial Health

• Pension, 5% employee and 5% employer contribution


• My Choices at Davies provides; High Street discounts and Financial wellbeing hub


• Life assurance: x4


• Refer a Friend


• Cycle to Work Scheme


• Lease car salary sacrifice


• Davies Incentive Plan


• Enhanced maternity, paternity and adoption pay

Mental, Physical & Emotional Wellbeing

• Wellbeing centre; move, munch, money & mind focus


• Discounts with 100's of UK retailers


• EAP; 24/7 confidential helpline


• 25 days holiday, increases to 26 days after 5 years and 27 after 10 years


• Flexible working


• Dress for your day


• Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage


• Flexible benefits include; holiday purchase plan and a opportunity to purchase heath cash plan and BUPA dental plan