Job title: Senior Fund Administrators x2
Location: Potters Bar
Job type: Perm
Who we are
Canada Life UK looks after the retirement, investment and protection needs of individuals, families and companies. We help to build better futures for our customers, our intermediaries and our employees by operating as a modern, agile and welcoming organisation.
Part of our parent company Great-West Lifeco, Canada Life UK has operated in the United Kingdom since 1903. We have hundreds of respected and supported employees committed to doing the right thing for our customers and colleagues.
Canada Life UK is transforming to create a more customer-focused business by providing our customers with expertise on financial and tax planning, offering home finance and annuities propositions, and providing collective fund solutions to third party customers.
What we’re building
We now need X2 Senior Fund Administrators a to support the transformation and the future growth of the business within the Finance function, so it can be a trusted and commercial partner that influences the business to make good financial decisions, by delivering excellent support, expertise and high quality Management Information.
Working within the Investment Operations area of the European Investment Financial Services which provides professional Investment Services to multiple clients in respect to Assets Under Administration. The primary purpose of this role is to contribute to the above objective by supporting an Investment Supervisor and assisting in the oversight of their Operational Team as required providing consistent professional quality services to clients in line with benchmarks per service level agreements, internal policies and external regulations.
Services provided include Asset Servicing functions, Valuation, settlement, Unit Pricing and Investment systems support.
Success in the job will be evidenced by contributions to day to day operational performance and KPI’s (e.g. Timely Publication of Unit Prices, minimal business errors / Losses etc) as well as contributions to Continuous Process Improvement. The results of the team are measured using a Balanced Scorecard and individual objectives and performance are captured in a Personal Development Plan.
This role should ensure the Investment Supervisor of the team is not required to perform day to day operational tasks and instead is able to focus on Supervisor level duties.
What you’ll do
1.Assist in the oversight of the daily operation of the team by coordinating and reviewing daily investment operational tasks / key controls as required to deliver consistent quality services in line with benchmarks as per Service level agreements and in compliance with Client Money (CASS) rules
2.Help to develop and maintain effective training programmes (e.g. procedure notes, workshops, induction programmes) and provide training to others within the team
3.To help monitor and report on the effectiveness and efficiency of the overall process. To implement continuous process improvement and contribute to projects to meet customer needs and company objectives. To help ensure controls are maintained and documentation kept up to date in line with internal and external policy / requirements (e.g. ICOFR)
4.KPI preparation – to help produce, implement and report key performance indicators to measure the effectiveness of the team and ensure service standards are met.
5.Perform daily investment operational tasks as required to deliver consistent quality services in line with benchmarks as per Service level Agreements.
6.Contributing to departmental objectives, providing leadership and promoting a positive working environment.
7.Pro-actively prevent, identify, and resolve issues and errors (including assisting other team members with problem solving and issue management) in a timely manner reporting and escalating issues and risks as appropriate.
Who you are
•Experienced fund administrator
•Familiarity with Client Money (CASS) processes
•Basic accounting knowledge
•Accuracy and attention to detail
•Excellent communication skills
•Team working and motivating others
•Good problem solving skills
•Strong system skills
•Managing tasks to deadline
•Able to discuss detailed and technical issues with senior investment employees
What you’ll like about working here
As a Canada Life UK colleague, you’ll receive a competitive salary and comprehensive reward package including income protection, private medical insurance and life assurance, along with a generous pension and bonus scheme. You’ll also receive the support you need with your personal and professional development.
Our focus is to have an engaged, committed and motivated work force, operating in a high performing and collaborative culture. We want to create an organisation that offers opportunities for all our people to develop their skills and talent, and build rewarding careers with us.
Canada Life is committed to a diverse and inclusive workplace. Our role as an employer of choice is to provide the right environment for talented people to do their best work, by respecting, understanding and valuing individual differences.