Overview:



Ensures all transfer fee income and related transactions are accurately reconciled, processed and reported for Global Capital Markets (GCM) clients. Manages a high volume of manual transactions, updating multiple systems, investigating and resolving outstanding items, and producing profit and loss reporting.




Primary Responsibilities:

• Reconcile and process a high volume of large transfer fee transactions for GCM clients daily; investigate and resolve reconciliation breaks and unmatched items.


• Process fee returns, adjustments and corrections as required; support profit and loss analysis by ensuring accurate capture of fee income and adjustments.


• Maintain accurate records across multiple internal systems.


• Monitor outstanding receivables and proactively chase unpaid amounts.


• Ensure all transactions are processed within defined service levels and control standards.


• Produce monthly reporting relating to transfer fee activity and profitability.


• Escalate issues, trends or risks that could impact revenue collection or operational performance; identify opportunities to improve existing processes and controls while working within a largely manual environment.


• Maintain strong audit trails and supporting documentation for all processing activities.


• Understand and adhere to the Company's risk and regulatory standards, policies and controls in accordance with the Company's Risk Appetite. Identify risk-related issues needing escalation to management.


• Promote an environment that supports a culture of belonging and reflects the M&T Bank brand.


• Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.


• Complete other related duties as assigned.

Scope of Responsibilities:




Supervisory/Managerial Responsibilities:



Not Applicable




Education and Experience Required:

• Combined minimum of 3 years' higher education and/or work experience


• Detail-oriented


• Demonstrated organizational skills


• Demonstrated time management skills


• Demonstrated numerical


• Demonstrated analytical skills


• Prior experience with pertinent spreadsheet software

Education and Experience Preferred:

• Previous experience in a reconciliation, nostro, cash management, settlements, operations and/or financial control environment


• Ability to investigate and resolve discrepancies


• Prior experience working with multiple systems


• Understanding of fee processing, cash reconciliations and/or revenue reconciliation activities


• Experience producing operational and financial reporting

Physical Requirements:




Location

London, United Kingdom