Job title: HR Systems Associate

Division: Operations
Department: Human Resources

• Salary: National (Edinburgh and Leeds) ranging from £39,100 to £48,800 and London from £41,600 to £51,900 (salary offered will be based on skills and experience)
• This role is graded as: Corporate, L8 - Associate
• Your external recruitment contact is Raimonda via raimonda.stankute@fca.org.uk
• Your internal recruitment contact is Lauren via lauren.mchale@fca.org.uk
• Applications must be submitted through our online portal. Applications sent via social media or email will not be accepted.

About the FCA and team

We regulate financial services firms in the UK, to keep financial markets fair, thriving and effective. By joining us, you'll play a key part in protecting consumers, driving economic growth and shaping the future of UK finance services.

We are transforming to become a data-led regulator that identifies and runs towards future problems while pursuing the opportunities ahead. As part of this journey, our People function is evolving to ensure our systems, processes and data support the FCA to be at its best. Reliable people data relies on well-managed HR technology, and our HR Systems Associate plays an important role in supporting and maintaining our HR systems.

Working as part of the HR Analytics & Systems team, this role provides day-to-day support for Workday and associated HR technologies. You will help ensure the smooth operation of HR processes, support colleagues across HR and the wider organisation, investigate system issues, maintain data quality and contribute to system improvements.

You will also have the opportunity to develop your Workday skills through hands-on involvement in configuration activities, testing, data management and integrations support, including Enterprise Interface Builder (EIB) data loads. This role is ideal for someone with some experience of HR systems who enjoys problem-solving, working with data and delivering a positive user experience.

Role responsibilities

• Provide day-to-day administration and user support for Workday and other HR systems, investigating queries, resolving issues and supporting the smooth delivery of HR processes
• Support core HR processes within Workday, ensuring transactions are completed accurately and in accordance with agreed procedures
• Carry out routine system administration and maintenance activities, including updates to reference data, notifications, system settings, approved configuration changes and maintenance of system documentation and guidance materials
• Support data quality and governance activities through audits, validation checks, reporting, data corrections and ongoing monitoring
• Prepare, validate and process Workday EIB data loads, and support integrations and data transfer activities by monitoring interfaces, investigating errors and working with colleagues and suppliers to resolve issues
• Support Workday releases, enhancements and projects through testing, user acceptance testing (UAT), documentation updates and post-release activities
• Collaborate with HR, Payroll, IT and wider stakeholders to understand requirements, support effective business processes and deliver a positive user experience
• Contribute to continuous improvement by identifying opportunities to enhance system functionality, data quality, user experience and operational processes

Skills required

Minimum:

• Proven experience using, supporting or administering Workday or another HR system in an operational environment
• Demonstrable experience of working with core HR processes across the employee lifecycle, using HR systems to support effective process controls and maintain accurate employee data undefined

Essential:

• Experience supporting HR system users, providing guidance on system processes and transactions and delivering a positive user experience
• Experience with HR system administration, maintenance, testing and configuration activities, including updates to reference data, notifications, business processes or other system settings
• Experience working with HR data, including data validation, data quality management, reporting, audits, updates and governance activities
• Experience preparing, validating or processing data loads, EIBs, integrations or related data transfer processes within Workday or similar systems
• Solid analytical and problem-solving skills, with the ability to identify, investigate and resolve system and data issues in a structured manner
• Effective written and verbal communication skills, with the ability to explain technical concepts clearly to non-technical audiences and build effective relationships across teams
• Well-organised and self-motivated, with the ability to prioritise competing workloads, manage multiple tasks and demonstrate a continuous improvement mindset

Benefits

• 25 days annual leave plus bank holidays
• Non-contributory pension (8-12% depending on age) and life assurance at eight times your salary
• Private healthcare with Bupa, income protection and 24/7 Employee Assistance
• 35 hours of paid volunteering annually
• Colleagues spend a minimum of 50% of their working time in the office each month (60% for Directors and Executive Directors) across our London, Leeds and Edinburgh offices.
• A flexible benefits scheme designed around your lifestyle

For a full list of our benefits and our recruitment process as a whole visit our benefits page.

Our values and culture

Our colleagues are the key to our success as a regulator. We are committed to fostering a diverse and inclusive culture: one that's free from discrimination and bias, celebrates difference and supports colleagues to deliver at their best. We believe that our differences and similarities enable us to be a better organisation - one that makes better decisions, drives innovation and delivers better regulation.

If you require any adjustments due to a disability or condition, your recruiter is here to help - reach out for tailored support.

We welcome diverse working styles and aim to find flexible solutions that suit both the role and individual needs, including options like part-time and job sharing where applicable.

Disability confident: our hiring approach

We're proud to be a Disability Confident Employer and therefore, people or individuals with disabilities and long-term conditions who best meet the minimum criteria for a role will go through to the next stage of the recruitment process. In cases of high application volumes we may progress applicants whose experience most closely matches the role's key requirements.

Useful information and timelines

SC Clearance is required for this role (SC Guidance) - you will hold or will be required to obtain Security Check (SC) level vetting

Timeline:

• Job advert closes: Midnight, 7th October 2026
• CV Review/Shortlist: 9th October 2026
• Interview: w/c 19th October 2026
• Your Recruiter will discuss the process in detail with you during screening for the role, therefore, please make them aware if you are going to be unavailable for any date during this time.