Analyst, RPA Business Analyst Analyst, RPA Business Analyst …

in London, United Kingdom
Permanent, Full time
Last application, 22 Jan 21
in London, United Kingdom
Permanent, Full time
Last application, 22 Jan 21
We are MUFG. 360 years of heritage. A world-class set of businesses. And more than 180,000 employees in 50 markets. It’s no surprise that MUFG has grown to become one of the top five banks in the world. Our services include commercial banking, trust banking, securities, credit cards, consumer finance, asset management, and leasing. MUFG offers stability in an ever-changing market, providing services to high-profile clients worldwide. Our vision? To become the world’s most trusted financial group. You’ll help us achieve it.

Overview of Department/Section

Optimisation Office is a newly created team within our Operations Division for EMEA (EOD) focusing on optimising our network through digital innovation and standardisation. The team will review processing and offering to propose an efficient business model to seek opportunity to utilize digital technology such as robotics process automation (RPA) and standardization.      

Main Purpose of the role


·         Interact with business areas

·         Identify RPA and other automation opportunities

·         Create BRD (Business Requirements Document) and PDD (Process Design Document) for RPA and other automation development

·         Support business areas and collaborate with developers on any issues of RPA and other automation solutions


Key Responsibilities


·         Business analysis for RPA and other automation development

·         Support business areas on issues of RPA and other automation solutions


Work Experience



·         Working experience in business analysis of RPA development

·         Working experience in system development and implementation projects



·         Working experience in the RPA implementation projects for investment banking sector

·         Working experience in project management for RPA implementation projects


Skills and Experience


Functional / Technical Competencies


·         RPA business analysis skills

·         RPA business analysis experiences



·         Other automation (OCR, Machine Learning etc) business analysis skills 

·         Project management skills


Education / Qualifications



·         Bachelor degree educated in computer science  



·         Master’s degree educated in computer science


Personal Requirements


·         Strong IT skills

·         Communication skills

·         Results driven, with a strong sense of accountability

·         A proactive, motivated approach.

·         The ability to operate with urgency and prioritise work accordingly

·         Strong decision making skills, the ability to demonstrate sound judgement

·         A structured and logical approach to work

·         Strong problem solving skills

·         A creative and innovative approach to work

·         The ability to manage large workloads and tight deadlines

·         Excellent attention to detail and accuracy

·         A calm approach, with the ability to perform well in a pressurised environment

·         Strong numerical skills


Performance and Duties

The role holder will be assessed in accordance with their employing entity’s performance framework and process with relevant input obtained from the dual hatting entity as relevant.

As duties and responsibilities change, the job description will be reviewed and emended in consultation with the role holder. The role holder will carry out other duties as are within the scope, spirit and purpose of the role as requested by their line manager or Department Head.


Managing Conflicts of Interests

·         The role holder will have responsibilities for both MUFG Bank and MUFG Securities EMEA plc.

·         The role holder will be required to perform their duties and responsibilities on an entity neutral basis, without favour.

·         The role holder is required to follow regulatory requirements applicable to ensure each business is appropriately supported and to maintain the legal entity integrity of each of MUFG Bank and MUS.

·         Working terms are dictated by functional mandates, the terms of the Dual-Hat Arrangement Agreement in place between MUFG Bank and MUFG Securities EMEA plc and any other relevant agreements entered into between MUFG Bank and MUFG Securities EMEA plc.

·         The role holder will have responsibility for identifying and resolving where there may be a difference or conflict in needs between MUFG Bank and MUFG Securities EMEA plc, escalating to their manager where required.


We are open to considering flexible working requests in line with organisational requirements.

MUFG is committed to embracing diversity and building an inclusive culture where all employees are valued, respected and their opinions count. We support the principles of equality, diversity and inclusion in recruitment and employment, and oppose all forms of discrimination on the grounds of age, sex, gender, sexual orientation, disability, pregnancy and maternity, race, gender reassignment, religion or belief and marriage or civil partnership.

We make our recruitment decisions in a non-discriminatory manner in accordance with our commitment to identifying the right skills for the right role and our obligations under the law.

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