Business Process Expert (BPE) for Master data of CMO (m/f/d)

Hays Basel, Switzerland

Posted 13 hours ago Contract Competitive

Aufgaben

Act as a change agent to drive global process changes and alignment at the site or local level, partnering closely with Data Content Owners (DCOs) and Master Data Specialists (MDSs) to ensure master data changes are deployed timely and accurately
Provide local and site-specific requirements from the user network into the global process design to ensure fit-for-purpose solutions
Coordinate with other BPEs, Subject Matter Experts (SMEs), and Super Users to discuss ideas across processes and systems
Act as the site expert for both business processes and relevant systems (e.g., SAP S/4 HANA, OMP)
Support site-specific data analysis, analytics, reporting, and troubleshooting
Ensure the execution of processes is robust and remains aligned with the intended global design
Define and manage change requests (I2Rs) during the sustainment phase, acting as the primary interface for users to submit improvement ideas via ServiceNow and presenting them to the BCO network for endorsement
Lead the revision, alignment, and retirement of local Standard Operating Procedures (SOPs)
Lead the onboarding and training of new team members for site-specific processes and systems
Supporting Fit-Gap Assessments
Supporting Site Acceptance Testing (SAT) review and execution.
Participating in User Acceptance Testing (UAT)

Profil

Functional Expertise: Must be a functional expert within their team with above-average experience in relevant business processes (Supply Chain, Technical Operations, or Contract Manufacturing)
Innovation Mindset: Demonstrates an E2E and innovative mentality with a positive, can-do attitude
Change Leadership: Possesses the influence skills necessary to act as an effective change agent and challenge the status quo
Technical & System Proficiency: Hands-on understanding of how master data flows across core SAP S/4HANA modules (MM, PP, QM, SD) and PLM interfaces. Familiarity with the systems required to run the process, including underlying master and transactional data
Degree, preferably in a technical, business or supply chain field. Masters Degree a plus
Experience in the pharma industry, supply chain management or in manufacturing
APICS and/or SCOR certification, or equivalent relevant experience
Proficient knowledge and experience of SAP or ERP system
Language Skills: English is a MUST