SVP/VP, Technology Risk Manager, Institutional Banking Group Technology, Technology and Operation SVP/VP, Technology Risk Manager, Institutional  …

DBS Bank Limited
in Singapore
Permanent, Full time
Last application, 26 Nov 20
DBS Bank Limited
in Singapore
Permanent, Full time
Last application, 26 Nov 20
SVP/VP, Technology Risk Manager, Institutional Banking Group Technology, Technology and Operation
Business Function
Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

  • Manage the department's process improvements and quality programs by participating in research / advisory services, including capturing of organizational metrics and analysis; Perform data analysis or polices/standards/procedures review to ensure compliance
  • Communication of new policies and standards to relevant teams Identify and implement preventive measures for process improvement, evaluate potential operational risks
  • Track process improvements or issues to ensure timely closure; Provides timely update and status reports on progress of projects / new activities / initiatives
  • Liaise with various stakeholders to ensure Non-Performing Assets (NPA/NPA Lite) are completed timely, issues (if any) are highlighted before implementation and properly signed off
  • Provide technical expertise/consultation for process improvement and quality assurance to project managers and other IT teams
Audit & Risk
  • Participate and coordinate in internal/external audit activities. Liaison point for the stakeholders, IT teams and auditor and do timely status reports and escalation to senior management for potential audit issues
  • Assume the role of Unit Operational Risk Manager (UORM) to be responsible for all matter related to risk & control including conducting the unit Risk & Control Self-Assessment (RCSA) half yearly
  • Work with application teams to investigate on risk incidents and process breaks, review audit findings and propose solution for improvement
  • Perform risk assessment and identify mitigation controls for the risk areas identified Partner with application managers to ensure risk areas from Risk Events are properly and effectively mitigated Monitor outstanding risk items and audit issues to ensure proper ownership and follow-up
Privileged ID Management
  • Provide technical expertise/consultation on matters related to management of functional privileged IDs and id administration to vendors and application teams; Run the day-to-day operations and tasks of ID control team. E.g. Ensure all privileged ids are lodged into cyber-ark (software password vault), handover to id management , review of privileged ids privileges and usages
  • Ensure all the critical applications are onboarded to the bank security monitoring tools
  • Act as liaison for IBG Technology with Group Risk / Compliance / Legal / Audit for Outsourcing Risk Management Assist the technology service delivery manager in managing outsourcing partners (internal & external) in the area of risk and control.
  • Work with internal stakeholders and vendor to review and streamline the work processes of the bank and vendors Conduct validation checks for Outsourced Service Provider (OSP)to ensure the outsourcing risk exposure over the key processes are in control and within risk appetite
  • Mitigate outsourcing risk to acceptable level and recommend follow-up action or facilitate risk acceptance
  • Timely submission of outsourcing risks reports and escalation to senior management for 'poor' or 'fail' rating Ensure Key Performance Indicators are regularly monitored and met Ensure documentations and processes complies with regulatory requirements and bank's policies and outsourcing framework
  • Provide regular feedback to management and service partners on workflow improvement to improve, security controls, change quality, service quality, cost effectiveness and risk management.
  • Conduct briefings or lessons learnt relating to Outsourcing Risk, Business Continuity Plan (BCP)and Regulatory requirements

  • Degree in Computer Science, Engineering, Information Technology or related discipline from a recognized University with minimum 8 years of working experience in the Financial / Banking IT industry
  • Experience in IT audit or CISA/CISM certified preferred or operational risk management and control self-assessment
  • Familiar with Applications Delivery Life Cycle, Project Management best practices and IT Controls Familiar with IT controls over different operating system and database platforms will be preferred
  • Good knowledge of application user access and access matrices will be preferred
  • Good understanding of security issues, operational risks and process improvement in the areas of technology and business
  • Knowledge of the Banking Act - Banking Secrecy, Bank's policy and guidelines, Information Security Policy, Anti-Money Laundering, Cyber Security Act, MAS Technology Risk Management Guidelines, MAS Outsourcing Guidelines etc.
  • Have a strong control and process management mindset, constantly paying attention to details
  • Meticulous with eye for details and ability to perform deep-dive investigation and crunching for control and process issues
  • Proactive team player with ability to work independently with minimal supervision and equips with excellent communication (both spoken and written), presentation and business writing skills
  • Able to collaborate within a team, at various levels of stakeholders from the operating level to the senior management across locations
  • Able to effectively manage time and prioritize tasks and responsibilities, working on irregular working hours may be required
  • Flexibility and ability to multi-task and take on different types of roles and activities at the same time
  • Positive attitude and willing to take new challenges with an open-mind
  • Creative, quick & systemic thinking with strong analytical and planning skill

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We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.
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