Job Description

JOB SUMMARY / INTRODUCTION

The role is responsible for being the single point of contact for clients referred from FAB network (UAE, India, GCC, APAC) to Singapore booking center, on-boarding new clients, handling servicing requirements and managing client relationships by offering Private Banking products and services across the identified customer segments and geographies to achieve financial and non-financial business objectives. Help to establish FAB as a strategic player in the PB business across Asia region.

KEY RESPONSIBILITIES

• Serve as single point of contact (SPOC) in Singapore for FAB Network RMs.
• Be the resident expert for Singapore booking centre - regulations, processes.
• On-board new family office clients in APAC, GCC, NRIs, and service existing relationships.
• Assist to increase penetration of Investment, Insurance, Treasury and lending products within client portfolios.
• Contribute to increase in overall AUM of PB business.
• Generate fee, forex and interest income.
• Ensure compliance to KYC/AML policies (as prescribed).
• Ensure adherence to bank's policies for client management and sales of PB products.
• Ensure overall compliance to regulations and qualification criteria from MAS.

MAS - Individual Accountability & Conduct

• Designated as "Material Risk Personnel - MRP" as per MAS-Individual Accountability and Conduct Guidelines.
• Adhering to the Fit and Proper requirements of the bank.
• Confirm and attest to the Job Description and Balance ScoreCard (if applicable) on a periodic basis.
• Ensure completion of MRP assessment with Senior Manager.
• Adhere to the Bank's Code of Conduct.

Frameworks, Boundaries, & Decision-Making Authority

• Functions within the framework and boundaries of Group policies as well as overall organizational and governance frameworks.

REQUIREMENTS / QUALIFICATIONS

• Knowledge & Experience - Essential
• Post Graduate degree in Management / Commerce/Finance/Economics or equivalent qualification from a recognised university.
• Minimum 15 years of hands-on experience in relationship handling.
• Strong sales, negotiation and client servicing skills.
• Currently performing a similar role in Asia region.
• Passed Client Advisory and Competency Standards Assessment (CACS papers I & II).
• Meets MAS qualification criteria for Financial Advisors.
• Display high level of integrity to customers and the Bank.

Preferred

• Familiar with the banking and financial regulatory framework in Singapore, India, UAE.
• Experience with NRI, UAE, APAC HNW and Family Office customers.

Skills

• Fluent in English and Arabic/Hindi/Urdu (as per relevant market coverage).
• Excellent communication and interpersonal skills.
• Collaborative team player and highly adaptable to the changing needs of internal and external customers.
• Sensitive to multi-cultural work environment.
• Ability to multi-task, attentive to details, proactive and flexible.
• Ability to perform effectively under pressure and within tight deadlines.
• Customer oriented and always looking out for ways to improve process and services.

About Us

About Us:

First Abu Dhabi Bank (FAB) is the largest bank in the UAE and one of the world's largest and safest financial institutions. We offer a comprehensive range of personal and private banking services, including credit cards, Islamic banking, investments, loans, and mortgages. Our commitment to excellence and innovation drives us to provide top-tier financial solutions to our clients.

Life at FAB:

Working at FAB means being part of a team of talented and passionate individuals with a shared vision to support the ambitions of our stakeholders to "Grow Stronger." We embrace the needs of our customers across the globe with a sense of responsibility and confidence driven by extensive expertise that can only be delivered by an ambitious world-class organization

Career Development:

FAB offers unique career choices, a chance to innovate, craft solutions for the future, and express yourself in a performance-based culture that will unleash the best in you. Whether you are an experienced professional or just starting your career, FAB provides a range of learning and development initiatives to support all employees through training and skill development.

Our Values:

At FAB, we place our customers at the core of our activities, live our values each day in every way, celebrate achievements, and empower each other to deliver leading solutions. We have structured plans for the recruitment and career progression of Emirati talent to enable them to make a mark in the financial and banking sector both regionally and globaly that rewards your hard work and dedication.

Join our team and be part of a journey to shape the future of banking.