Job Description



A high-impact commercial role covering Poland, Czech Republic, and Hungary. Ideal for a driven sales professional who thrives in industrial B2B environments and wants ownership of key accounts, growth, and customer excellence.




Key Responsibilities

• Key Account Management-manage the sales targets, customer relationship and implement the growth plan per key account.


• Manage day-to-day customer requests regarding commercial and administrative matters , ensuring rapid response times, proactive follow-up, and a high level of customer care to maintain strong and sustainable business relationships.


• Ensure customer contracts, purchase orders, and commercial documentation are aligned with agreed terms.


• Drive customer satisfaction and retention through proactive issue resolution, while identifying and supporting new business and growth opportunities.


• Follow up OTIF performance, order status, and delivery reliability with mills.


• Support in customer meetings, tenders, quotations, negotiations, and commercial follow-up.


• Prepare and maintain price sheets, profitability reports, offers, dashboards, and KPI reporting.


• Manage and update the Demand & Sales Forecast (DSF) and support business planning activities.


• Follow up customer payments, invoice-related issues, and coordinate with Finance when required.


• Conduct market intelligence and competitor monitoring to support commercial strategy.


• Support CRM implementation (when it will be the right time) and maintain high-quality customer data

Profile



The ideal candidate combines strong industrial B2B sales experience with operational discipline and a hands-on approach to managing key accounts and daily commercial activities.

• Proven industrial B2B sales background with experience managing and growing customer portfolios.


• Strong customer service orientation and ability to respond quickly and proactively to daily commercial and administrative requests.


• Commercial accuracy in handling contracts, purchase orders, pricing, and documentation.


• Operational reliability through disciplined follow-up on OTIF, delivery performance, and coordination with mills.


• Analytical and structured with experience in forecasting, profitability analysis, dashboards, and KPIs.


• Market-aware with the ability to monitor competitors and support commercial strategy.


• Comfortable in a matrix environment and able to collaborate effectively with production units and internal stakeholders.


• Data-driven and ready to support CRM implementation and maintain high-quality customer data.


• Fluent in English; any additional languages will be an asset.


• Willingness to travel across Europe.