Regulatory Programme Manager

  • GBP550 - GBP750 per day + expenses
  • Amsterdam, Noord-Holland, Netherlands
  • Contract, Full time
  • DBFS
  • 19 Nov 18

Senior Regulatory Programme Manager | KYC Process | AML | Amsterdam | £550-£750/day

Key responsibilities

As part of the CTO team you will be responsible for:

  • Strategically support design and deployment of ING's Think Forward transformation strategy and target operating model, aligning with C&G business objectives, digitalisation and e2e customer strategy. Expectation is that 5 FTEs will report to this person.
  • Follows the functional steering on objectives and KPIs, additional to respective mandates, as provided and cascaded by head of CTO C&G to locations in scope.
  • Define C&G operations improvement strategy and targets jointly with Head of Retail, Head of Wholesale, GTO, BWO, COOs and Head of C&G Ops
  • Develop C&G transformation roadmap jointly with C&G CTOs, retail council, wholesale, GTO, Group COO / IT
  • Manage and monitor implementation of ThinkForward strategy in C&G countries - strong focus on the articulation, optimisation and tracking of the implementation of the bank-wide operating model in C&G
  • Development of implementation scenarios and business cases for transformation and operating model changes
  • Cross-country coordination, support and assurance of functional/global programmes - from initial design, to business case development and implementation planning - assuring alignment with C&G business requirements
  • Assure business outcomes for C&G and manage regular financial interlocks and 90-day roadmaps / QBRs across countries and global programmes
  • Support C&G representation across Bank-wide governance and establish/manage C&G transformation governance
  • Define C&G operations improvement strategy and targets jointly with COOs and C&G Ops team
  • Executive stakeholder management and alignment of local/country and global/functional transformation projects