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Microsoft 365 Engineer

ING Group Amsterdam, Netherlands
Posted 2 days ago Permanent Competitive
Microsoft 365 Engineer
The ING tribe Workplace Services and Employee Experience is responsible for the digital workplace of all 60.000+ global ING employees. We ensure that our colleagues can work simply and safely with any device, wherever they are in the hybrid world. We deliver services that are vital to ING's business operations, so when working for our team, you can make a tremendous impact! Are you up for it?

We provide hardware (such as laptops & mobile solutions and video conferencing tools) and a large variety of business productivity software, including collaboration services such as Teams, SharePoint and Outlook. We also provide the infrastructure and 3rd line support for these services. WPS has standardised on SaaS (cloud) services and ING was one of the first financial institutions that fully committed to a truly Modern Workplace based on Microsoft 365.

Currently we are looking for a seasoned overall Microsoft 365 Engineer to be part of the team responsible for delivering the Microsoft 365 Mail and Collaboration services (Exchange, Teams, SharePoint, Viva).

The team

The WPS tribe has a well-established track record of attracting and growing top talents from all over the world.

To enable our ongoing success, we are constantly looking for experienced IT engineers with a passion for workplace services. Apply if you are interested and we will jointly find the best fit for you in our organisation!

Roles and Responsibility
  • You support teams to manage and maintain and improve our services as part of a cross-border squad of peers and customer journey experts. Employee satisfaction is key to us!
  • SaaS vendors constantly release new features; you will stay current with Microsoft 365 updates and technologies, and preferably stay ahead by recommending improvements and change design requests.
  • You and your colleagues will be developing the services for the future, automating and simplifying them, as well as making them more robust and secure.
  • We are a valued partner for many of the big suppliers, such as Microsoft. You are in frequent contact with their key staff / product groups.
  • We are a bank, so we are highly regulated - we must be, if we want to safeguard our clients' data. This requires thorough administration and strong processes; can you automate these and make them less of a burden?
  • You collaborate with IT security to implement and manage security measures and compliance policies across our services.
  • No day will be the same, we work agile. We stimulate proactivity - you have the freedom to choose your own course of action for projects and other tasks whenever possible.
  • We provide a 24/7 global service. You will also share the responsibilities of the teams in solving 3rd line incidents on a rotation-based scheme, doing administration and participate in standby services.

Your profile

We are looking for the seasoned IT experts with at least 5 years of experience in comparable roles and ideally the following additional qualifications:

Education and experience
  • You have a degree in Computer Science, Business Administration, IT Audit or a related field or equivalent work experience.
  • You have IT experience with Microsoft 365 technologies in an enterprise-level multinational organization across different service components and integration to and between these components (add-ins, Graph API, Conditional Access), including relevant Microsoft 365 certifications to show for it.
  • With respect to automation: PowerShell has no secrets for you, and you have experience with automated Deployment in Azure DevOps pipelines for both scripts and configuration as code.
  • You have current knowledge of IT security principles and compliance standards applicable to Microsoft 365 services and you endeavor to stay up to date with these.
  • You understand the principles of outsourcing on operational, tactical and strategic levels with E2E accountability of the WPS Services delivered across multiple external and internal parties.
  • You have preferably previously worked in highly regulated environments like financial institutions with segregation between Risk, Audits, Security, Security Response, Cyber Security, etc.

Personal skills
  • You are a frequent visitor of conferences and meet-ups, you constantly try to improve yourself. Furthermore, you like to challenge others to improve as well, and you train and/or coach them.
  • You know how to manage stakeholders on all organisation levels, you can easily work together with them to achieve your goals. You can develop strong and collaborative partnerships with organisational leaders.
  • You know how to visualise, articulate, and solve complex problems.
  • In previous roles, you were the 'go-to-person' for the team when encountering challenges. You are a genuine team player.
  • You have excellent communication skills, capable of conveying complex technical topics to various audiences.

Don't meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At ING we are dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

Rewards and benefits

We want to make sure that it's possible for you to strike the right balance between your career and your private life. You can find out more about our employment conditions at https://www.ing.jobs/netherlands/Why-ING/benefits.htm

The benefits of working with us at ING include:
  • A salary tailored to your qualities and experience
  • 24-27 vacation days depending on contract
  • Pension scheme
  • 13th month salary
  • Individual Savings Contribution (BIS), 3.5% of your gross annual salary
  • 8% Holiday payment
  • Hybrid working to blend home working for focus and office working for collaboration and co-creation
  • Personal growth and challenging work with endless possibilities
  • An informal working environment with innovative colleagues

About us

With 60,000 employees and operations in approximately 40 countries, there is no shortage of opportunities for people with initiative who want to help people take a step ahead in life and in business. Do you want to work at the cutting edge of what's possible and at the same time ensure you work with integrity and hold the customer's interests at heart? Do you want to be surrounded by progressive, inspiring, diverse and supportive colleagues? Then there is no better place to invest your talents than at ING. Join us. Apply today.

Questions?

Contact the recruiter attached to the advertisement for more information. Want to apply directly? Please upload your CV and motivation letter by clicking the "Apply" button.
Job ID  REQ-10077699
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