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Customer Journey Expert (Product Manager) - Credit Risk Model

ING Group Amsterdam, Netherlands
Posted 16 hours ago Permanent Competitive
Customer Journey Expert (Product Manager) - Credit Risk Model
Credit Risk Models are of paramount importance to ING Wholesale Banking ('WB') given that they are covering 50% of ING's capital consumption and provisions. The new CoE WB Models department (formerly part of Capital & Liquidity Expertise Centre / CLEC) is co-owner of ING's Credit Risk Models and pivotal in the delivery of the redeveloped WB credit risk models, collaborating with all business lines and countries within the Bank.

The new department consists of four expert teams, whereby the Expert team Large Corporates and Financial Institutions is, from a business perspective, responsible for the redevelopment of credit risk models for the WB Large Corporate and Financial Institutions portfolios. The End-to-End Orchestration will be executed in close cooperation with FO, COO Risk, Integrated Risk and Model Validation.

Your new role
We are looking for a Customer Journey Experts, who will act as a business analyst on a specific portfolio and Credit Risk Model.

You will perform business analysis activities, orchestrate E2E implementation including testing activities and with your knowledge of the underlying IT systems and processes you will advise on process improvements in the Model Life Cycle, and scoping/default processes.

You will align with relevant internal and/or external stakeholders, and you will design and implement continuously improvements to new and existing processes and procedures. Together with the team you will orchestrate analyst activities required for the successful implementation of the respective Credit Risk Models, while safeguarding the wider WB strategy. You will anticipate complex issues across the model life cycle including resolution of internal and ECB Findings, and to deliver according to regulatory timelines and business requirements.

In your role you will:
  • Perform business analysis activities and you will advise on process improvements in the Model Life Cycle processes.
  • Coordinate analysis activities required for the successful implementation of the respective Credit Risk Models.
  • Refine and translate new business, policy or regulatory requirements into deliverables and roadmaps.
  • Design smart solutions and align with the appropriate delivery organizations for the respective implementation.
  • Ensure performance & User Acceptance testing, manage run (maintenance) and support the impact analysis due to changes.
  • Advise to introduce/stop/continue processes and data related issues of the respective portfolio.
  • Identify opportunities to increase efficiency, streamline processes and volume based on analyses of the product portfolio.
  • Support developing procedures to interpret and apply the relevant credit risk policies and monitor implementation of those procedures within the organization.

How to succeed

We hire smart people like you for your potential. Our biggest expectation is that you'll stay curious. Keep learning. Take on responsibility. In return, we'll back you to develop into an even more awesome version of yourself.

Furthermore, you have:
  • 5+ years' experience as Customer Journey Expert or Business Analyst
  • Experience working with Credit Risk models and/or capital related processes.
  • Proficient in performance & User Acceptance testing, including maintenance of and impact analysis due to the respective changes.
  • Knowledge of credit risk regulations, policies, credit risk model methodology and key concepts (e.g., PD, EAD, LGD)
  • Good communicator - ability to take knowledge from experts, make complex simple and convey the message in a convincing way to our stakeholders.
  • Organizational sensitivity to act within complex stakeholder environments across business lines and across end-to-end value chain.

Rewards & benefits

We want to make sure that it's possible for you to strike the right balance between your career and your private life. You can find out more about our employment conditions here.

The benefits of working with us at ING include:
  • A salary tailored to your qualities and experience
  • 36 or 40 hour workweek
  • Individual leave: 24+2 individual holiday days based on 36 hr workweek
  • Diversity leave: 3 days per year (1,5 paid, 1,5 unpaid)
  • CSR days: up to 2 days per year to actively engage in society by volunteering
  • 13th month salary
  • 8% Holiday payment
  • Individual Savings Contribution (BIS), 3.5% of your gross annual salary
  • Mobility card
  • Attractive pension scheme
  • Hybrid working to blend home working for focus and office working for collaboration and co-creation

Want to apply directly?

Upload your CV and motivation letter by clicking the "Apply" button.

Please note, multiple interview steps involving various business stakeholders will be part of the selection process.

About us

With 60,000 employees and operations in approximately 40 countries, there is no shortage of opportunities for people with initiative who want to help people take a step ahead in life and in business. Do you want to work at the cutting edge of what's possible and at the same time ensure you work with integrity and hold the customer's interests at heart? Do you want to be surrounded by progressive, inspiring, diverse and supportive colleagues? Then there is no better place to invest your talents than at ING. Join us and apply today!
Job ID  REQ-10075816
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