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Business Manager to CIO DBNL

ING Group Amsterdam, Netherlands
Posted 2 days ago Permanent Competitive
Business Manager to CIO DBNL
Business Manager for Chief Information Officer Domestic Bank Netherlands (CIO DB NL)

Who are we looking for?

A highly organized and delivery-oriented Business Manager reporting to Edwin Entrop, Chief Information Officer Domestic Bank Netherlands (CIO DB NL) . You will support the Tech NL Management Team (MT) to draw up, implement, guarantee and monitor internal business processes and to act as a linking pin within the Tech domains and beyond to enable effective and efficient operations. In this role you will also be the Head of the DB NL CIO Office and therefore responsible for the people working in it.

Organisational context

You will be part of the Tech DB NL Management Team, directly reporting to the Chief Information Officer DB NL. Functionally the CIO DB NL reports into the CTO and hierarchically to the Country Manager of DB NL.

Tech DB NL plays a key role in driving the global Tech & related Business strategy in the Netherlands. Among other things this will focus on building and executing a committed roadmap to further simplify the NL application landscape, leveraging ING's global platform and services and building strong relationships with other (local) business stakeholders and the global Tech community.

Key responsibilities
  • Serve as the 'right hand' of the CIO DB NL in his daily responsibilities
  • Support the Tech NL DBNL MT on a strategic, tactical and operational level, ranging from acting as an advisor, preparing management meetings and to facilitate effective decision making
  • You will be the lead of the DB NL CIO Office and responsible for all people related topics of your team members, e.g. performance management
  • You optimize communication within and between business units You and your team prepare communications and presentations for various key stakeholders including business cases, proposals and town halls.
  • You highlight opportunities and analyse problems detected and follow up on these matters
  • Act as a linking pin with other business lines and initiates actions. You develop and maintain new networks and, in doing so, create opportunities
  • You are the point of contact for a range of topics and determine their impact on stakeholders and the action to be taken
  • You contribute towards the delivery of a quantitative/qualitative MTP, you coordinate the MTP and launches follow-up actions. You ensure management reports and control information are put together
  • Perform (project-based) tasks upon the request of the manager and/or MT of the business unit

Your work environment

Tech DB NL has around 2200 employees, organized in 5 IT domains (Omnichannel, Customer & Data, Products and Core Bank & Advisory and lastly Payments, Cards & Cash) as well as the CoE Architects and the CISO department.

Who are we looking for?

This role requires someone who combines common sense, curiosity and maturity with excellent judgment, discretion, and integrity. The ideal candidate is a self-directed executor who helps orchestrate progress effectively in front of and behind the scenes. Being comfortable with ambiguity and high work pressure are a must, as well as strong communication skills. You know how to generate inspiring communiques, presentations and short and snappy briefings and reports in PowerPoint, Excel and Word, both in Dutch and English. You are organized, can provide structure and maintain focus on the full picture.

Requirements
  • You have at least a Bachelor level of education
  • You have at least three years' professional experience in working with senior management
  • You have high organisational sensitivity and strong interpersonal skills to build trusted relationships and manage networks
  • You have good understanding of Tech and the business side
  • You possess the ability to filter and synthesize a wide range of confidential information whilst able to focus on essentials and priorities
  • You are articulate, persuasive and able to communicate constructive criticism to a broad range of technical and non-technical audiences (including board level or regulator)
  • You have outstanding oral and written communication skills
  • You have the ability to take responsibility, steer strategy and realisations based on facts and data; managerial courage to question and make decisions
  • You have the ability to simplify complexity and drive operational excellence
  • You have strong resilience; and the ability to navigate through ambiguity
  • Experience as a people manager and demonstrating inclusive leadership behaviour is a pre

Furthermore, you adhere to the ING Values and it is evident that your behaviour is fully aligned with these values.

For further information or questions, please reach out to Nick van der Vlist, current Business Manager of Tech DBNL.
Job ID  REQ-10076735
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