Your team

The Pictet Group is one of the world's leading independent wealth and asset managers. Founded in 1805 and headquartered in Geneva, Switzerland, the Group is represented at 30 offices in financial centres worldwide, and currently employs over 5200 people. Pictet has been present since 1989 in Luxembourg, where it employs over 700 people.

FundPartner Solutions provides a full suite of fund administration and private label funds services. The global team of industry experts specialises in fund domiciliation, registration and governance, as well as risk compliance and investment management services.

Operations provide secure and efficient processing of Pictet's banking transactions and investment funds. Our teams ensure all activities follow regulations and manage risks.

By developing and maintaining a modern, robust infrastructure, we guarantee reliable, high-quality services for Pictet wealth management, asset management and real estate clients.

As a member of the Transfer Agent project team , the function has the following main objectives:

• Business Support
  Provide day-to-day frontline support to the Transfer Agent business teams, acting as a key point of contact for system-related queries.
• Incident Management
  Investigate, analyse and coordinate the resolution of technical incidents, ensuring timely follow-up, clear communication with stakeholders and proper documentation of root causes and corrective actions.
• SWIFT Connectivity Testing
  Plan, execute and document SWIFT connectivity tests with counterparties, ensuring message formats, flows and interfaces function correctly and securely in line with internal standards and market practices.
• Project Collaboration
  Contribute to change and evolution projects in close collaboration with the multidisciplinary project team (Process Analysts, Business Analysts, Subject Matter Experts, UAT experts), supporting the design, testing and implementation of operational and system enhancements.

Your role

• Provide a critical assessment of existing workflows and the utilization of modules within the main tool used by the service ("MFGI - Multifonds Global Investor") and propose constructive suggestions for improvement. An innovative mindset is requested
• Demonstrate the ability to work independently and efficiently, taking ownership of tasks and delivering results.
• Work on automating various configurations within the tool "Multifonds Global Investor" by implementing key controls and new functionalities offer by the system.
• Provide technical and functional support to other teams within the service.
• Contribute to IT projects by drafting development requests, monitoring project progress, and participating in testing phases.
• Analyse and track IT incidents, proactively identifying potential fixes and solving problems as quick as possible.

Your profile

• Minimum Bac+3 in Economics or Finance
• Minimum 5 years experience as a Business Analyst, analysing requirements, formalizing.
• Fluent in french and english
• Attention to detail and ability to work with precision and accuracy
• Flexibility
• Ability to handle stress
• Proactive and dynamic problem-solving skills.
• Curiosity and a quick ability to learn
• Team player
• Excellent knowledge of the "MFGI - Multifonds Global Investor" tool and proven experience in its usage
• Extensive knowledge of the Office suite
• SQL knowledge is a must have
• Knowledge of SWIFT messaging in the investment funds domain (ISO 15022 & ISO 20022 messages)
• Extensive knowledge of the Transfer Agent business
• Knowledges in AI and tokenization would be an asset.

Note

We will not accept any CVs via agencies

Diversity & Inclusion

Pictet is an equal opportunity employer and is committed to creating a diverse environment. We respect all individuals and seek their inclusion in the workplace.