{"description": " Summary

WorkExperience - 1+ years of relevantexperience

Location- Bangalore

Compensation- as per industry standard and will not be a constraint for deservingcandidates

MinimumEducational Qualification - Graduation preferable. Undergraduates also canApply

Role -Front office management, Customer Service role

CandidateProfile

Essential

Desirable

Educational Qualifications

• Any Graduate
• Undergraduates with good experience may be considered
• BA, BCom, BSc, BBA etc.,
• BA (Psychology)

Relevant Experience

• Minimum of 1+ Years of Experience Complete Management of Front desk
• Customer Service role

• Hospital/ Clinic or Hospitality industry

Skill sets

• Excellent Written & Verbal Communication skills
• Proficient in Ms-Office
• Must be knowledgeable in the use of standard office machines
• Knowledge of local language

Responsibilities

1. Answer telephone and direct callsto appropriate staff

2. Maintain patient schedule utilizingthe computer

3. Follow patient processing procedure

4. Handle and manage the front desk aswell as the maintain a continuous liaison with the flow of information indoctor's Office

5. Organise and maintain forms andoffice stationery required for front desk activities

6. Should determine the eligibility ofhealth services and assist patients in accurately completing all forms anddocuments for the required information

7. Collect and deposit fees accordingto protocols, prepare and balance daily financial registers and submit allforms and fees to the accounts department at the close of the day.

8. Responsible for the readiness ofthe reception area for each working day, open the building at the specifiedtime and have all front desk activities fully operational at the start ofbusiness hours.

9. Should have a warm outgoingpersonality, ability to work well under pressure, ability to work accuratelyand efficiently, ability to interact effectively and in a supportive mannerwith persons of all backgrounds

Confidentiality

Inthe course of the employment the candidate will have access to confidentialinformation relating to the business of practice unit. He/she will be requiredto exercise due consideration in processing such information and will not actin any way which might be prejudicial to the unit's interests. In case of anydoubt regarding the use of information in the pursuit of duties, he/she shouldseek advice from his/her line manager prior to communicating any information toa third party.

DataProtection

The post holder will, if required to do so,obtain, process and/or use information held on computer or work processor in afair and lawful way. Data will only be held for the specific registered purposeand data will not be disclosed to any unauthorised persons or organisations.

AboutNationWide

NationWidePrimary Healthcare Services Pvt. Ltd. wins the MOST INNOVATIVE PRIMARYHEALTHCARE SERVICES ORGANISATION Award at the Brands AcademyKarnataka Service Excellence Awards 2011, Bengaluru!!! Details at https://www.facebook.com/nationwidedocs

It is an initiative taken by a team of Indiandoctors, who have returned to India after having worked abroad for more than adecade. Our goal is to improve the overall health outcome of the nation byfocusing on delivering unique primary healthcare solutions that are pertinentto our population. We aspire to bringsignificant and systemic changes in the healthcare delivery process through anempathetic, patient-centric and doctor-driven model, based on building apersonal and trusted relationship between the care seeker and the physicianand/or other care providers.

Havingsuccessfully tested the viability of this concept in Bangalore and with a largefunding support, we want to quickly scale up our operations in Bangalore andalso to expand to other cities in India. With the scale of expansion takingplace at a rapid rate, we foresee about 30 - 50 clinics opening up across thecountry in the next 2-3 years.

Weemploy highly qualified and experienced General Practitioners (GPs) who work as'Personal Physicians' for our registered members. We also have a panel ofspecialist doctors across India and abroad, who provide specialist opinionswhen needed by our members. NationWide is an equal opportunity employer and westrongly believe that our employees are partners in our endeavour to change theprimary healthcare landscape in India. The qualified General Practitioner is acentral component of our pioneering concept and NationWide provides anunparalleled opportunity to pursue a satisfying and ethical general practice inour community.

Formore information please look at our website www.nationwidedocs.org", "salary_raw": "Row(double=None, string='USD 30.00 - 50.00 per hour')"}