You are as unique as your background, experience and point of view. Here, you'll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do.

At Sun Life, we're driven by our Purpose: helping our Clients achieve lifetime financial security and live healthier lives. Our values shape how we work: caring, authentic, bold, inspiring, and impactful.

When you join Sun Life, you'll work with passionate colleagues and empowering leaders who support your growth and celebrate your contributions, so you can make a meaningful difference in our Clients' lives.

Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

• Define and govern the future-state business architecture for Project Panda and Project Lotus, aligning business capabilities, processes, operating model requirements and solution design with programme objectives.
• Lead assessment and rationalization of legacy policy administration capabilities, product configurations and business rules, determining what should be replicated, redesigned, simplified, consolidated or retired in Peak3.
• Direct end-to-end business process and integration design across Peak3, electronic point-of-sale and downstream applications to preserve required outputs, controls, workflows and operational outcomes.
• Lead and assure business analysis delivery across underwriting, policy administration, claims, servicing, billing, collections and product configuration, ensuring complete, consistent and traceable requirements.
• Influence business, technology and vendor stakeholders, resolve complex design decisions, and provide authoritative recommendations through design workshops and governance forums.

Key skills & experience:

• Bachelor's degree in Business, Insurance, Information Systems or a related discipline. Minimum 15 years of relevant experience in life insurance operations, policy administration, business architecture or core insurance transformation.
• Proven experience leading business architecture and design for large-scale core system transformation, managing complex integrations, and leading teams of Business Analysts or Business Architects.
• Direct experience with Ingenium or a comparable policy administration system is strongly preferred. No mandatory professional licence is required.

Job Category:
Business Analysis - Process

Posting End Date:
15/10/2026