JOB SUMMARY



The purpose of this position is to serve as the primary point of contact to process incoming data entry requests.




ESSENTIAL DUTIES AND RESPONSIBILITIES



Conducts data entry, research, analysis, and resolution of issues utilizing the PeopleSoft application and other internal reference materials.



Reviews data from completed forms or other documents for accuracy and completeness for entry into the PeopleSoft application. Reviews audit reports and resolve errors to ensure integrity of information.



Identifies problems with database management policies and procedures, provide input to revisions. Provides direction or assistance to field personnel regarding data requirements and status of paperwork.



Provides direction or assistance to field personnel regarding data requirements and status of paperwork. Sorts and files all Human Resources/Relations documentation, including the distribution of reports.



Demonstrates the ability to escalate to other areas of the HR Operations team when appropriate.



Ensures all policies and procedures are up-to-date and provide input for ideas and suggestions to improve workflow processes.



May train other Data Entry employees.



Performs other duties as assigned.




SUPERVISORY RESPONSIBILITIES



No formal supervisory responsibilities in this position.




QUALIFICATIONS



To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.



Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.




EDUCATION and EXPERIENCE



Secondary school degree or equivalent completion certificate required. Some post-secondary education preferred. Minimum of 1 year related experience and/or training preferred but not required.




CERTIFICATES and/or LICENSES



None




COMMUNICATION SKILLS



Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding. Ability to write routine reports and correspondence. Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor. Ability to effectively present information to an internal department and/or large groups of employees.




FINANCIAL KNOWLEDGE



Requires knowledge of financial terms and principles. Ability to calculate intermediate figures such as percentages, discounts, and commissions.




REASONING ABILITY



Ability to understand and carry out general instructions in standard situations. Ability to solve problems in standard situations. Requires basic analytical skills.




OTHER SKILLS and ABILITIES



Intermediate skills with Microsoft Office Suite. Experience in PeopleSoft a plus but not required. Minimum typing speed of 57+ words per minute with a 95% accuracy rate required. Ability to proficiently utilize technology applications. Demonstrates team and customer service orientation.




SCOPE OF RESPONSIBILITY



Decisions made with general understanding of procedures and company policies to achieve set results and deadlines. Errors in judgment may cause short-term impact to co-workers and supervisor.



CBRE GWS



CBRE Global Workplace Solutions (GWS) works with clients to make real estate a meaningful contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, leveraging the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies.



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